CREDIT UNION

Providing solutions to deliver meaningful member experiences

Innovative technology and services help you provide superior member experiences, support your member base and create lasting relationships

Credit unions of all sizes rely on Fiserv to help them build an adaptive, scalable technology ecosystem, meet evolving business needs and deliver powerful member experiences, digitally and in person.

From modern account processing platforms and mobile banking to credit and debit processing and digital authentication, Fiserv solutions help credit unions remain competitive in an evolving industry.

3,330+

credit unions trust Fiserv

#1 provider

mobile banking
online banking
Zelle® processing

90%

of industry assets are held by Fiserv credit union clients

HOW WE HELP

Discover ways Fiserv solutions help your credit union thrive

Deliver a modern members first experience

Deliver a modern members-first experience


Innovative, scalable and flexible digital solutions help you drive deeper relationships and equip members with tools to live healthier financial lives.

Digital Banking

Deliver effortless digital banking and payment solutions that members want, with seamless integrations across every channel, simpler transactions and always-on security.

Card Services

Facilitate innovative, secure digital solutions, instant issuance technology and in-depth consumer insights with a full suite of credit and debit solutions and wraparound services.

Branch Experience and Strategy

Streamline and automate processes and workflows so branch staff can focus on serving members and providing an exceptional experience.

Build a strong operational foundation

Build a strong operational foundation


Flexible solutions tailored to meet your specific needs can help you align the member experience across digital and physical channels while delivering the consistent, seamless and fully integrated experience members want and need.

Account Processing

Access networks, notifications, core processing and back-office solutions for greater efficiency and enhanced omnichannel member experiences.

Data and Analytics

Use data to make better decisions and design more personalized experiences that meet members’ needs – and earn their loyalty.

Enterprise Content Management

Simplify, secure and improve the efficiency of paperless document storage with enterprise content management (ECM) solutions from Fiserv that support your transition to a digital back office.

Deliver an omnichannel payments and cards experience

Deliver an omnichannel payments and cards experience


Credit unions need deep, actionable insights into business challenges and member needs. Strategic use of data and analytics to drive accessible, innovative card and payment solutions and services are vital to retaining and acquiring members while growing market share and loan portfolios.

Real-Time Payments

Deliver the intuitive, comprehensive, easy-to-access digital experiences that today’s members demand.

Portfolio Growth

Gain actionable insights into member needs, enabling more effective, personalized offerings and encouraging increased member engagement.

Payment Networks & ATMs

Implement an extensive network of fast and secure solutions that enable members to quickly and conveniently access funds when, where and how they want.

Protect members and your organization

Protect members and your organization


Credit union members can be a target for fraud and scams. Robust security measures help protect your members and your market reputation, but it can be challenging to balance security requirements with the need for a seamless, frictionless member experience.

Fraud Mitigation

Detect and respond to fraud and security risks to minimize loss and protect members – and your reputation.

Risk and Compliance

Simplify regulatory compliance and more effectively manage risk while increasing operational efficiency.

Learn more from client stories

 

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FIRST ALLIANCE CREDIT UNION

Competing with big-brand national banks

Download client story

What the technology really does is enable our staff to have the high-quality interactions, experiences and relationships with our members. It takes away the mundane – the sheer transactions – and enables them to have fuller relationships.

David Schouten

Senior Vice President of IT/Chief Information Officer
First Alliance Credit Union

Explore insights and resources

Report
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Tackling the Great Attrition

Organizations face the challenges of attracting and retaining talent in the wake of the COVID-19 pandemic. Hear how Fiserv credit union clients are addressing today’s employment challenges.
Report
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Engaging a new generation of members

Credit unions are losing younger consumers. Find out why microinfluencers may hold the key to connecting with this valuable audience.
ARTICLE
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Navigating cybersecurity threats

Learn concrete steps you can take now to help safeguard members against cyberattacks.

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